How to Setup PPTP/L2TP VPN on Arris Router

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In this tutorial, we will show you how you can set up PPTP or L2TP VPN on Arris router in simple and easy steps. By setting up VPN on Arris router, you will be able to encrypt your internet connection in order to keep your private data secure whenever you go online. You will be also able to evade censorship and get access to geo-blocked websites and services anonymously without being traced by your ISP.

Get Things Ready

Before beginning to configure your PPTP/L2TP VPN on Arris router, first you need to get some things ready:

1- Make sure that you have an internet connection that works properly.

2- Make sure that your Arris router supports PPTP or L2TP/IPsec.

3- An active VPN service subscription (e.g: bVPN).

Setting Up PPTP VPN on Arris Router

Go to your Arris’s router’s default gateway page, log in, and then carry out the steps below. If you are unable to log in, refer back to your router’s manual to get the correct default gateway.

1- Change the type of your connection to PPTP from WAN Setup.

2-  Check Enable PPTP.

3- Insert your VPN credentials (username and password) in the specified fields.

4-  Type in the VPN Server Address you want to connect to.

5- Insert My Internet IP. You can get it from ISP. If that is not the case, then please skip this step.

6- Leave the My IP Address field blank.

7- Leave the My Subnet Mask blank.

8- Make sure to enable Idle Timeout.

9- Idle timeout: 300

10- Make sure to enable Keep-alive.

11- Keep-Alive: 30.

Congratulations! You have successfully set up PPTP VPN on Arris router. Good job!

Setting Up L2TP VPN on Arris Router

Go to your Arris’s router’s default gateway page, log in, and then carry out the steps below. If you are unable to log in, refer back to your router’s manual to get the correct default gateway.

1- Change the type of your connection to L2TP from WAN Setup.

2-  Check Enable L2TP.

3- Insert your VPN credentials (username and password) in the specified fields.

4-  Type in the VPN Server Address you want to connect to.

5- Insert My Internet IP. You can get it from ISP. If that is not the case, then please skip this step.

6- Leave the My IP Address field blank.

7- Leave the My Subnet Mask blank.

8- Make sure to enable Idle Timeout.

9- Idle timeout: 300

10- Make sure to enable Keep-alive.

11- Keep-Alive: 30.

Congratulations! You have successfully set up L2TP VPN on Arris router. Good job!

7 thoughts on “How to Setup PPTP/L2TP VPN on Arris Router”

  • Robert Sparlin says:

    Don’t really understand the difference between these two setups or which one is best for my application. I have an Arris Surfboard, SVG2482 and use Xfinity internet. Will these protocols work for me and which would be best?

    Thanks for your support,
    Robert

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  • Brad says:

    I contacted Arris and was told they don’t have a model that supports this so I wanted to know which model you used. My SBG7400AC does not have a setting in WAN settings to enable PPTP, only a checkbox for DHCP.
    Thanks,
    Brad

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    • Robert says:

      Sorry for taking so long to respond…had some emergency medical issues. Express VPN and Arris have not given me any solutions to this issue. Since have added a smart TV but now it has no VPN protection. Guess this leaves me wide open. Good luck.

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  • Allen says:

    I have ARRIS SBG7580-AC router, all it has is a check mark to enable PPTP and enable L2TP which I enabled both? nothing more is asked…i click apply

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  • Todd Pardon says:

    Following…similar setup…Arris Sufboard Wireless Mesh + WOW ISP, contacted + Express VPN. Express said they did not have a solution to flash/connect to Arris and protect the server traffic. Also, they did remind me to clear cache in every browser and forget old passwords when clearing the cache, as those can be used to pinpoint from sever back to device. I was still getting some tracking advertisements and couldn’t figure out why.

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  • Angel says:

    no me coge en el mio es un ARRIS TG2482A que hago

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  • Angel says:

    no me coge en el mio es un ARRIS TG2482A que hago ya que quiero poner el vpn pero no me aparecen esas opciones en la wan pero sin en el cortafuego

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