G Data is a Germany-based company that was founded in 1985 and is considered the first company to develop antivirus and firewall software. G Data has been developing security software not only for itself but for other companies such as Bitdefender. It has been known for its powerful security software for both home and business use. From how powerful the G Data firewall is, it can prevent any other security measures, such as the use of a virtual private network or VPN, from operating on your system properly and treating it as a threat unless you adjust the rules to allow this application through the firewall. This is why in this tutorial we will follow you through the step-by-step procedure in how to add an exception rule in your G Data firewall for your VPN application to prevent any such conflicts from taking place.
How to Add a VPN Exception to the G Data Firewall
1- Open your G Data software
2- From the tabs at the top of the window, click to open the tab with the “Firewall” icon
3- At the top of the “Firewall” window, click to open the tab with the icon shaped like a snowflake (Networks icon)
4- From the list of networks, click to select the network you are connected to and then click on “Edit” at the bottom of the window
5- At the bottom of the window, click on “Edit rule set…”
6- Click on “Allow or block applications”
7- On the right side of the window click on the “…” icon representing “Browse for an application”
8- Browse through your computer files, select your VPN application (depending on where you saved it in your computer when you installed it), and click on “Open”
9- Click to open the drop-down menu labeled “Direction” and select “Incoming and outgoing”
10- Click to open the drop-down menu labeled “Network access” and select “allow”
11- Click on “Ok” to close this window
12- At the bottom of the “Rule Wizard” window, click on “Apply”
13- On the right side of the “Edit network” window, click on “Ok”
At this point you have successfully added an exception rule in your G Data firewall to allow your VPN application through hence preventing any software conflicts from taking place such as your G Data firewall treating the VPN application as a threat and preventing it completely from operating properly.