Based in London, UK, Hideman VPN is an interesting VPN service provider that has caught out attention due to the variety of features it provides at affordable prices. In this review, we will discuss all that is related to Hideman VPN based on trying their free plan.
Hideman VPN offers two subscriptions plans: Mobile and Ultimate. The Mobile plan is for users who only need a VPN for their mobile devices only (Android and iOS). It costs $2.9 per month and $24.9 per year at $2.07 a month. As for the Ultimate plan, it supports both desktops and mobile devices. It costs $9 per month and $69 per year at $5.75 a month.
Users can pay for their subscriptions through several different methods, including: Bitcoin, PayPal, CreditCard, SMS, Liberty Reserve, Google Wallet, CashU, OkPay, LiqPay, Qiwi, RBK.Money, and Yandex.Money.
Free Trial and Return Policy
Hideman VPN allows users to test the service for free before deciding on making a purchase. The VPN gives you 4 hours limited access per week. The free trial is limited to a small number of servers and speed limit of 512kb/s. On the other hand, users can test all the software’s features for free without any restrictions.
As for refunds, Hideman’s return policy states that customers can get their money back ” within 21 business days but no more than 30 calendar days”. Moreover, if the user has violated the terms of service, the company is entitled not to give a refund.
A VPNis useless if it keeps logs of its user’s browsing data. Hideman VPN does not keep traffic logs of browsing activities. However, free users will have their logs kept for 14 days and protected by RSA 2048 encryption until they are deleted. Like many VPN providers, some personal information is kept, such as: contact and payment details.
Hideman VPN Features
In this section, we will explore the different features provided by Hideman VPN, including: security levels, encryption protocols, servers, bandwidth, platform compatibility, etc. Scroll down for more details.
Hideman relies on 256-bit AES encryption and RSA-2048 or DH-2048 (IPSEC) authorization. Hideman also supports the following protocols: OpenVPN, PPTP and L2TP/IPsec. We always recommend using OpenVPN as it the most secure tunneling protocol to this date.
Servers and Bandwidth
Hideman has a small network of servers, however, servers are strategically placed in the most important locations, such as: United Kingdom, United States, Canada, France, Germany, Russia, Netherlands, Ukraine, Singapore, Panama, Australia, Luxembourg, Sweden, HongKong, Moldova, Poland, Turkey and Czech Republic. This means that users can easily bypass geo-restrictions even in the most heavily censored countries, like: China.
As for bandwidth, Hideman does not impose any restrictions whatsoever on bandwidth or data traffic.Users can enjoy unlimited streaming and downloads as well as unlimited switching between servers.
Just like bandwidth, there are no restrictions or limits to speed to paid subscribers. Paid users can enjoy unlimited speed without throttling which is ideal for media streaming and online gaming. However, as previously mentioned, there are speed is limited to 512kb/s for free users.
One of the good benefits of Hideman VPN is that it is compatible with all popular platforms, such as: Windows, Mac OS, Linux, Android and iOS. It is also compatible with browsers, like: Chrome, Windows Safari, Internet Explorer, Opera and Firefox. Such flexibility with major operating systems allows subscribers to use Hideman on various devices, including: desktops, laptops, smartphones and tablets.
We were not impressed with the support offered by Hideman as we have found it quite poor. Live chat is not supported. Users can reach Hideman’s support team via e-mail tickets, but they are not responsive. On the other hand, there is a comprehensive F.A.Q section which answers most common questions very clearly.
Hideman offers very sleek and user friendly VPN service and we can say the same about the software client as well. It also offers all necessary features needed by any VPN users, such as: affordable prices, unlimited bandwidth, strong encryption, cross-platform compatibility, kill switch, servers in important locations, P2P/torrenting and unlimited speed. We believe, however, that the company needs to improve its customer support and expand its network of servers.