Launched in 2007 by Anunson Limited, 12VPN is a Hong Kong-based VPN service provider that focuses on providing secure and encrypted VPN connection to not only surf the web privately and anonymously, but mainly to unblock regionally restricted content around the world. We have decided to take 12VPN for a spin using a Premium account access to write our review and see what makes this VPN so special. Scroll down for more details.
12VPN keeps it simple and straightforward to meet everyone’s needs. All plans are all-inclusive where users can subscribe to a 3-month plan for $9.99, 6-month plan for $8.99 or 12-month plan for $5.99. All plans come with unlimited data and blazing speeds up to 1000Mbps.
We were happy to find that 12VPN accepts anonymous payments, such as: Bitcoin. On the other hand, regular payments are also accepted, such as: Paypal, Visa, Mastercard, American Express, Unionpay, Tenpay and WeChat. It is always recommended to use anonymous payment methods for extra security and anonymity.
Users can enjoy a 14-day 100% money-back guarantee to get full refund in case you find the service unsatisfactory.
“We offer a 14-day money back guarantee. If you changed your mind within this period, please contact us at firstname.lastname@example.org and we’ll arrange a refund promptly. No questions asked.”
“We record login and logout data and keep this for 30 days. We also record VPN related errors and keep this for 24-48 hours for troubleshooting purposes. We don’t advertise our minimal logging because we believe it provides a false sense of anonymity. With systems like Prism in place it’s trivial for government agencies to correlate VPN connections to regular connections that exit a VPN,” says Jenny Yang, Customer Support at Anuson Limited.
We logged in using Premium account credentials and downloaded 12VPN’s client for Windows following the instructions mentioned on their “Setup” section. Like everything else with 12VPN, the software client is very basic. It took longer time to download than other VPN clients we previously reviews and it is bigger in size compared to the very basic and unimpressive interface. Our advice: follow the instructions step-by-step to avoid any pickles. We noticed that 12VPN does not include a kill switch, DNS leak protection or an IPv6 leak protection which makes it not ideal for sophisticated VPN users, but it would do just fine with beginners and casual users.
On the other hand, we must admit that we like the overall performance of 12VPN. We did not face any interruptions or sudden disconnections as we did with other leading VPN services. It is pretty solid and reliable.
In this section, we will explore the different features provided by 12VPN for you to decide if this VPN provider meets your needs.
Security & Encryption
12VPN uses a variety of encryption levels to support more than one tunneling protocol for different purposes. This is a very good approach to give VPN users more options to decide what suits them best. The website also explains what each protocol does and what it works best for. For example, the company uses 128-bit encryption for IPsec and PPTP protocols, 128-bit or 256-bit encryption for OpenVPN and 1024-bit encryption for SSL keys. Other protocols, such as: IKev2 and SSTP are also supported. With the exception to PPTP and IPsec, the tunneling protocols supported are considered to be very secure and fast.
Servers & Bandwidth
12VPN has its servers located in 9 important locations, including: USA, CANADA, UK, JAPAN, SPAIN, SINGAPORE, FRANCE, SWITZERLAND, NETHERLANDS, HONG KONG, ISRAEL, SWEDEN, GERMANY and TURKEY. Though the company may not have a massive network of servers like ExpressVPN or IPVanish, but the servers are very strategically placed to help VPN users access popular regional restricted content (Netflix, Dazn, Pandora, Youtube, Facebook, Twitter, Hulu, etc.) and bypass as many geo-restrictions as possible.
As for bandwidth, 12VPN offers unlimited bandwidth for all plans and does not throttle connection speed. This means that users can enjoy online streaming, gaming and downloads without any worry.
12VPN offers cross-platform support to provide compatibility with a wide range of operating systems and devices, such as: Windows, Mac OS, Android, iOS, Ubuntu, Linux. The VPN software can run on desktops, laptops, smartphones, tablets, Roku devices, playstation and gaming consoles, Boxee box, Apple TV, Windows phones as well as routers, like: Tomato, Asus, DD-WRT, Linksys, pfSense, and Buffalo.
NAT firewall is supported by default.
Unlimited. Users can connect their 12VPN with more than one device and if they encounter any conflicts, they can connect to different servers on multiple devices.
P2P & Torrenting
Unfortunately, 12VPN does not permit torrenting or P2P file sharing to maintain their speed and avoid any throttling issues.
Live chat support is not available. However, you can reach the support team through an e-mail ticketing system.